WinRM is even running on the one that is saying Connection Refused. Device > User Identification > Group Mapping Settings Tab Cookie Notice Group Mapping After Refresh Not Changed - Palo Alto Networks We checked that all the GP user are able to see users. There were a handful of users too, maybe 25% of them, but not nearly enough, as I said, a couple/few per day. resarting the user-id process should solve this, but be aware that all info about the user will disapper and repopulated again. *As based on the error DOMAIN\*PAUSERID SID (S-1-5-21-2410054176-4189976347-2277943543-8605) from address 192.168.x.xxx to activate DCOM server. I have followed ALL of the instructions, including that verifying the service account is in the Distributed COM Users, Event Log Readers, and Server Operators groups. I get the following errors, showing it's not connected to my domain controller: Directory Servers:Name TYPE Host Vsys Status-----------------------------------------------------------------------------[AD Server FQDN] AD[AD Server FQDN] vsys1 Not connected[AD Server 2 FQDN] AD[AD Server 2 FQDN] vsys1 Not connected, 2021-04-26 10:56:46.639 -0500 Error: pan_user_id_win_get_error_status(pan_user_id_win.c:1275): WMIC message from server NTSTATUS: NT code 0xc002001b - NT code 0xc002001b, 2021-04-26 10:56:48.661 -0500 Error: pan_user_id_win_wmic_log_query(pan_user_id_win.c:1590): log query for server failed: NTSTATUS: NT code 0xc002001b - NT code 0xc002001b, 2021-04-26 10:56:48.661 -0500 Error: pan_user_id_win_get_error_status(pan_user_id_win.c:1275): WMIC message from server: NTSTATUS: NT code 0xc002001b - NT code 0xc002001b, 2021-04-26 10:56:48.664 -0500 Error: pan_user_id_win_wmic_log_query(pan_user_id_win.c:1590): log query for server failed: NTSTATUS: NT code 0xc002001b - NT code 0xc002001b, 2021-04-26 10:56:48.664 -0500 Error: pan_user_id_win_get_error_status(pan_user_id_win.c:1275): WMIC message from server: NTSTATUS: NT code 0xc002001b - NT code 0xc002001b. After that, out of 4 Active Directories, two of them are showing 'connection timeout'. Because GlobalProtect requires users to authenticate with their credentials whenever there is a change in network connectivity, device posture . If you're on 8.0 or later, User-ID logs are just on the Monitor tab, under Logs. I think I was on 9.0.11 at that time. Ensure that usernames and group attributes are unique for all Is there any way to manually sync the LDAP Group Mapping/User Identification in Palo Alto? The following View all User-ID agents configured to send My main DC was only seeing one or two logon events per day and they were usually a machine, not a user (domain\workstation$, domain\server$, etc). I feel like TAC was stalling. syslog senders and how many entries the User-ID agent successfully For Palo Alto Networks that support multiple virtual system, a drop-down list (Location) will be available to select from. When executing the command clear user-cache for a specific IP address, it clears the user from the dataplane, but not from the management plane. Bootstrap the Firewall. so I'm sure I'll do something weird or wrong here. Note: For a complete list of sources that Qualys Context XDR supports, on the Qualys Context XDR UI, navigate to Configuration > Data Collection > Catalog. in separate forests. I may have to engage [Consultant] to give me a hand with this, but before I do can you tell me explicitly what you're looking for? 4. How to Clear User Cache after Changing Active - Palo Alto Networks users in the logs, reports, and in policy configuration. We could not find any logon events between 9 and 12 July. show user ip-user-mapping all type AD shows no users at all, 3/25/2022 2:27 PM TAC case owner #2. . This subreddit is for those that administer, support or want to learn more about Palo Alto Networks firewalls. Issue was because my AD servers are in a security zone and I needed to add a security policy that allowed the management IP address of the Palo into the AD Zone. 5. At this point we completed following steps: 1. https://live.paloaltonetworks.com/t5/customer-resources/support-pan-os-software-release-guidance/ta-p/258304. View all user mappings on the Palo Alto Networks device: > show user ip-user-mapping all Show user mappings filtered by a username string (if the string includes the domain name, use two backslashes before the username): > show user ip-user-mapping all | match <domain> \\ <username-string> Show user mappings for a specific IP address: > membership rather than individual users simplifies administration restart management server palo alto - diyalab.com I will check that and let you know the update. To view group memberships, run the show user group name <group name> command. As we checked the configuration all was good. The Palo Alto Networks firewall can retrieve user-to-group mapping information from an LDAP server, such as, Active Directory or eDirectory. This command will fetch the only delta values or the difference. My environment is two locations. directory service (such as Active Directory or an LDAP-based service The data can be retrieved through LDAP queries from the firewall (via agent-less User-ID) or by a User-ID Agent that is configured to proxy the firewall LDAP queries. Eventually I noticed that every time I would make a change to the Default Domain Policy that several Event ID 4719s would show up (and always an even number of them). I've verified that the username/password is good on the service account and the account is not locked. 2023 Palo Alto Networks, Inc. All rights reserved. To verify which groups you can currently use in policy rules, use We are not officially supported by Palo Alto Networks or any of its employees. It showed all the GP users with IDs, the rest unknown, but the IP of my LAN connected office PC wasn't in the list.
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